Our Auto Repair Process
STEP 1
- Vehicle Intake
- Tag Keys
- Computer Documentation
- Waiting for Insurance Authorization
- Digital Photos Taken
STEP 2
The vehicle is assigned to a technician
Damage estimate completed
Create work file
STEP 3
Technician Disassembles Vehicle and Inspects for Additional Damage
Order Parts
Body Repairs in Progress
STEP 4
Prepare vehicle for paint (Sanding, Apply primer)
Inspect body repairs complete
Sealers applied
Vehicle masking
Vehicle in paint booth
Apply paint & clear coat
Painted surfaces are polished
Pinstriping applied
Rockguard
Two tone paint
Bumpers polished
STEP 5
- Mechanical Work
- Installation of Lamps
- Air Conditioning
- Install Moldings
- Grills, Doors, Trim Pieces, Etc.
- Front-End Alignment (if needed)
- Electrical & Airbag Replacement (if needed)
STEP 6
Wash
Vacuum
Make Ready
Painted panels waxed as needed
STEP 7
Service Advisor performs quality control inspection
and completes the 22-point checklistNotify customer when ready
STEP 8
- Visit collision center
- Customer inspects completed repairs
- Complete final paperwork and warranty
- Review customer satisfaction survey
Our 8-Step Auto Repair Process: From Intake to Delivery
Vehicle Intake STEP 1
- Vehicle Intake
- Tag Keys
- Digital Photos Taken
- Computer Documentation
- Waiting for Insurance Company Authorization
- Create Work File
- Damage Estimate Completed
- Pre-Scan completed
Blueprint STEP 2
The vehicle is assigned to a technician (in order of arrival)
- Technician disassembles vehicle and inspects for additional damage
- Send revision of preliminary estimate to customer/insurance for approval
Body Shop/Repair STEP 3
- Order parts
- Body repairs in progress
- Frame/Unibody/ Structural Repairs
- Structural repairs in process
- Mechanical work
Painting/Refinishing STEP 4
Prepare vehicle for refinish (Sanding, Apply Primer)
Inspect body repairs complete
Sealers applied
Vehicle masking
Apply refinish & clear coat
- Tint Color
Painting/Refinishing STEP 4
Prepare vehicle for refinish (Sanding, Apply Primer)
Inspect body repairs complete
Sealers applied
Vehicle masking
Apply refinish & clear coat
- Tint Color
Reassemble Vehicle STEP 5
- Installation of lamps, Air Conditioning, Install moldings, grills, doors, trim pieces, etc.
Alignment if needed and calibrations completed
Electrical & Airbag Replacement (if needed)
- Reprogram vehicle to OEM specifications
Post Scan completed
Clean Vehicle STEP 6
Wash
Painted panels waxed as needed
- Clean Interior
- Tire and Wheel shine
- Painted surfaces are polished
- Final bill paperwork submitted to insurance for approval
Quality Assurance STEP 7
Service Advisor performs quality control inspection
and completes the quality control checkingSend final bill to insurance/customer for final approval
Vehicle Delivery STEP 8
- Notify customer car is ready
Visit collision center
Customer reviews repairs with service advisor
Complete final paperwork and warranty
Ready to Get Started? AUTO SPECIALISTS
To schedule an appointment at Scott's Coach Works, please click the button below. You are also encouraged to call us at the office during business hours at: (602) 277-8254.
Why Our Clients Recommend Us?
"I have referred clients here for years..."
Scott and his crew are amazing to work with. I have referred clients here for years and had my personal vehicles touched up and fixed by them also. They are professional and do fabulous work. I highly recommend them.
Hugh C.
Scottsdale, AZ
"When I received the truck back, they went above and beyond..."
Went here with my F-250, it had some damage on the front drivers side. Pretty major if you ask me. When I received the truck back [...] truck was in great hands and looks as good as the day I bought it. I give them 5 stars!
Joseph H.
Scottsdale, AZ