Our Repair Process

Auto Repair Process | Scott's Coach Works

STEP 1

  • Vehicle Intake
  • Tag Keys
  • Computer Documentation
  • Waiting for Insurance Authorization
  • Digital Photos Taken

STEP 2

  • The vehicle is assigned to a technician

  • Damage estimate completed

  • Create work file

STEP 3

  • Technician Disassembles Vehicle and Inspects for Additional Damage

  • Order Parts

  • Body Repairs in Progress

STEP 4

  • Prepare vehicle for paint (Sanding, Apply primer)

  • Inspect body repairs complete

  • Sealers applied

  • Vehicle masking

  • Vehicle in paint booth

  • Apply paint & clear coat

  • Painted surfaces are polished

  • Pinstriping applied

  • Rockguard

  • Two tone paint

  • Bumpers polished

STEP 5

  • Mechanical Work
  • Installation of Lamps
  • Air Conditioning
  • Install Moldings
  • Grills, Doors, Trim Pieces, Etc.
  • Front-End Alignment (if needed)
  • Electrical & Airbag Replacement (if needed)

STEP 6

  • Wash

  • Vacuum

  • Make Ready

  • Painted panels waxed as needed

STEP 7

  • Service Advisor performs quality control inspection
    and completes the 22-point checklist

  • Notify customer when ready

STEP 8

  • Visit collision center
  • Customer inspects completed repairs
  • Complete final paperwork and warranty
  • Review customer satisfaction survey

Our Repair

Process

Vehicle Drop-Off STEP 1

  • Vehicle Intake
  • Tag Keys
  • Digital Photos Taken
  • Computer Documentation
  • Waiting for Insurance Company Authorization
  • Create Work File
  • Damage Estimate Completed
  • Pre-Scan completed

Blue Print STEP 2

  • The vehicle is assigned to a technician (in order of arrival)

  • Technician disassembles vehicle and inspects for additional damage
  • Send revision of preliminary estimate to customer/insurance for approval

Body Shop/Repair STEP 3

  • Order parts
  • Body repairs in progress
  • Frame/Unibody/ Structural Repairs
  • Structural repairs in process
  • Mechanical work

Painting/Refinishing STEP 4

  • Prepare vehicle for refinish (Sanding, Apply Primer)

  • Inspect body repairs complete

  • Sealers applied

  • Vehicle masking

  • Apply refinish & clear coat

  • Tint Color

Painting/Refinishing STEP 4

  • Prepare vehicle for refinish (Sanding, Apply Primer)

  • Inspect body repairs complete

  • Sealers applied

  • Vehicle masking

  • Apply refinish & clear coat

  • Tint Color

Reassemble Vehicle STEP 5

  • Installation of lamps, Air Conditioning, Install moldings, grills, doors, trim pieces, etc.
  • Alignment if needed and calibrations completed

  • Electrical & Airbag Replacement (if needed)

  • Reprogram vehicle to OEM specifications
  • Post Scan completed

Clean Vehicle STEP 6

  • Wash

  • Painted panels waxed as needed

  • Clean Interior
  • Tire and Wheel shine
  • Painted surfaces are polished
  • Final bill paperwork submitted to insurance for approval

Quality Assurance STEP 7

  • Service Advisor performs quality control inspection
    and completes the quality control checking

  • Send final bill to insurance/customer for final approval

Vehicle Ready STEP 8

  • Visit collision center

  • Customer reviews repairs with service advisor

  • Complete final paperwork and warranty

  • Notify customer car is ready

Ready to Get Started? AUTO SPECIALISTS

To schedule an appointment at Scott's Coach Works, please click the button below. You are also encouraged to call us at the office during business hours at: (602) 277-8254.

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