Know Your Collision Repair Rights in Arizona

It’s Your Vehicle, Your Choice

We realize that you have a choice when you choose a collision repair facility. Scott’s Coach Works,  a trusted auto paint shop in Phoenix, appreciates the opportunity to provide our services and assist you with the repair process in any way we can.

Important Auto Repair Facts Every Arizona Driver Should Know

• Arizona law does not allow the insurance company to mandate where you have your vehicle repaired – it’s YOUR choice!
• Beware of the inexpensive estimate. A less expensive estimate could be missing important items or may result in “shortcuts” that may jeopardize a quality repair. Quality repairs are vital to the structural integrity and safety of your vehicle. Cheaper is usually not better.
• Don’t be misled by insurance companies that direct you to their “preferred shop” or “DRP” shop so that repairs will be guaranteed. Insurance companies don’t guarantee our repairs, THE SHOPS DO!
• You are NOT required to get more than one estimate for an insurance company. You have the right to choose the shop you trust. Remember, it’s YOUR vehicle.
• Visit the facility. Examine the types of vehicles that are repaired. You’ll be glad you did!
• Know that it is against the law for any collision repair facility to bury or absorb a deductible of an insurance policy for a covered automobile.

Have Questions About Your Rights?

We’re here to guide you through the repair process with transparency and care – Contact Scott’s Coach Works in Phoenix, AZ.

Contact To Know More